ChurchConnect

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 15, 2024

Our Commitment to Your Privacy

At ChurchConnect, we understand that churches handle sensitive and personal information. We are committed to protecting your privacy and maintaining the confidentiality of your data. This Privacy Policy explains our practices regarding the collection, use, and protection of information when you use our church management platform.

1Information We Collect

• When you create an account, we collect your name, email address, church information, and role within your organization.

• We collect information about how you use our services, including pages visited, features used, and time spent on our platform.

• Technical information such as IP address, browser type, device information, and operating system may be collected automatically.

• If you contact our support team, we may collect and store your communications with us.

2How We Use Your Information

• To provide, maintain, and improve our church management services and features.

• To communicate with you about your account, updates, and important service announcements.

• To provide customer support and respond to your inquiries and requests.

• To analyze usage patterns and improve our platform's performance and user experience.

• To ensure the security and integrity of our services and protect against unauthorized access.

• To comply with legal obligations and enforce our Terms of Service.

3Information Sharing

• We do not sell, trade, or rent your personal information to third parties.

• We may share information with trusted service providers who help us operate our platform, subject to confidentiality agreements.

• We may disclose information when required by law, court order, or government regulation.

• In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

• We may share aggregated, non-personally identifiable information for research and analytics purposes.

4Data Security

• We implement industry-standard security measures including encryption, secure data centers, and regular security audits.

• All data transmission is protected using TLS (Transport Layer Security) encryption.

• We store your data in secure, SOC 2 Type II compliant data centers with redundant backups.

• Our team follows strict access controls and security protocols to protect your information.

• We regularly monitor our systems for potential vulnerabilities and security threats.

5Your Rights and Choices

• You can access, update, or delete your personal information through your account settings.

• You may request a copy of your personal data by contacting our support team.

• You can opt out of non-essential communications and marketing emails at any time.

• You have the right to request deletion of your account and associated data.

• EU residents have additional rights under GDPR, including data portability and the right to be forgotten.

6Data Retention

• We retain your account information for as long as your account is active or as needed to provide services.

• After account deletion, we may retain certain information for legal compliance, fraud prevention, and legitimate business purposes.

• Financial records and donation information may be retained for longer periods as required by law.

• We automatically delete certain types of data after specified retention periods.

7Cookies and Tracking

• We use cookies and similar technologies to enhance your experience and analyze site usage.

• Essential cookies are necessary for the platform to function properly and cannot be disabled.

• Analytics cookies help us understand how users interact with our platform and improve our services.

• You can control cookie preferences through your browser settings, though this may affect platform functionality.

8Children's Privacy

• Our services are not intended for children under 13 years of age.

• We do not knowingly collect personal information from children under 13.

• If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

• Churches may collect information about minors as part of their ministry activities, subject to parental consent and oversight.

International Data Transfers

ChurchConnect operates globally and may transfer your information to countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

  • • We use Standard Contractual Clauses approved by the European Commission
  • • All data centers meet international security and privacy standards
  • • We conduct regular assessments of data transfer practices
  • • Additional protections are implemented for sensitive church data

Contact Our Privacy Team

If you have questions about this Privacy Policy or our privacy practices, please contact our dedicated privacy team:

General Privacy Inquiries

Email: privacy@churchconnect.com

Phone: +1 (555) 123-PRIVACY

Response Time: Within 48 hours

Data Protection Officer

Email: dpo@churchconnect.com

Mail: ChurchConnect DPO
123 Privacy Street
San Francisco, CA 94105

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

  • • We will notify you via email and through in-app notifications
  • • We will post the updated policy on our website with a new effective date
  • • For material changes, we may require your consent before they take effect
  • • You will have the opportunity to review changes before they become effective

Your continued use of our services after policy updates constitutes acceptance of the revised policy.

Talk with Us